Once your order is shipped, you'll receive tracking updates via WhatsApp. We typically ship within 24 hours. If you don’t use WhatsApp, feel free to call us at 9888848871 for tracking details.
02. What is your return and refund policy? –
You can return your order within 7 working days. Please ensure the original tag is not removed, as this will be required for the return to be accepted.
03. Do you offer free shipping? +
Yes, we offer free shipping on orders above ₹500.
04. Are there any ongoing promotions or discounts? +
Buy 1 - 4% Off
Buy 2 - 10% Off
Buy 3 - 15% Off
Extra Free Gift on prepaid orders
All discounts will be auto-applied, no code needed.
05. How long does delivery take? +
Our average delivery time is 3 days. However, it may take up to 7 working days due to holidays or certain cities.
06. Do you offer gift packaging? +
Yes, we offer gift packaging through WhatsApp. Prices start at ₹250, depending on quantity. Please WhatsApp us your order number at 9888848871 for details.
07. What materials are used in your jewelry? +
Our jewelry is made from copper, silver, and brass. Please check product descriptions for details.
08. What payment methods do you accept? +
We accept Cash on Delivery (COD), UPI, net banking, and all major cards.
09. Can I cancel or change my order? +
Yes, you can. Please inform us as soon as possible. Frequent cancellations may lead to account suspension to prevent fake orders.
10. How can I contact customer support? +
You can reach us via WhatsApp at 9888848871. Our working hours are Monday to Saturday, 11:30 AM to 8:00 PM.
11. Do you offer custom jewelry? +
Yes, we offer customization on select pieces. Please contact our expert at +91-9888848871 for details.
12. How should I care for my jewelry? +
To extend jewelry life:
- Avoid water and sprays
- Store in a plastic pouch
- Avoid velvet boxes
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