[vc_row][vc_column][vc_column_text]

Shipping policy

It’s important to start by clarifying to customers that your order processing times are separate from the shipping times they see at checkout. 

All orders are processed within 1  business day (excluding sunday and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates

Flat rate shipping: We offer Free  shipping in India order over 1500.  Below that charge will be 80.

Shipping option Estimated delivery time Price
Delhivery, Fedex, Ecomexpress, Xpressbees
(Prepaid and COD)
3 to 7 business days Free
DTDC PLUS
(Prepaid Only)
1 to 3 business days 300-600
(According Weight and Location)

International Shipping

We offer international shipping to the following countries: [US, Australia, Canada].

At this time, we do not ship to [Pakistan, Nepal, Bangladesh].

Internation payments will be thru paypal. Please order on website and email us on khurana.asr71@gmail.com or whatsapp +91-98888-48871 for payment email.

International shipping are greatly depending on the destination.

Shipping Country Estimated delivery time Price
US (1kg) 7 business days 1500
Australia (1kg) 7 business days 1500
Canada (1kg) 7 business days 1500

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Vijay & Sons is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at khurana.asr71@gmail.com or +91-9888848871 with your name and order number, and we will look into it for you.

 

Refunds, returns, and exchanges

We accept returns up to 7days after delivery, if the item is unused and in its original condition, and we will refund the full order amount.
Please read full refund and returns policy here

In the event that your order arrives damaged in any way, please email us as soon as possible at khurana.asr71@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don’t hesitate to contact us at khurana.asr71@gmail.com.[/vc_column_text][/vc_column][/vc_row]